In some cases, a seller may issue a customer a credit memo if they promote or market their product. In this case, a buyer may request a credit memo to cover the difference between the two prices. Sometimes the prices of a product or service may be lowered moments after a buyer makes a purchase. Furthermore, if a customer changes their mind on their purchase, they may also request a credit memo. This can be due to a defective product or if a customer received the wrong color, size, or product type. In some cases, customers may return an item received by a seller. Let’s take a closer look at each of these scenarios. This can occur for a number of reasons, including: When To Use Credit MemosĬredit memos are issued by the seller of a product or service after an invoice has already been sent out. In the case of the seller, it’s important to review all open credit memos at the end of the month as it can affect the aggregate dollar amount of invoices outstanding in your bookkeeping. The memo serves as a record of reduced accounts receivable, while the buyer keeps the memo as a record of reduced accounts payable. What is a Credit Memoīefore you fill out or send a credit memo, you’ll have to know the answer to one very important question what is a credit memo? Essentially, a credit memo is a document that outlines a partial or full discount towards an item or service already purchased. In this article, we are going to cover the basics and give you everything you need to create a credit memo in Quickbooks. Luckily Quickbooks makes it easy to fill out, send and keep track of your credit memos. Contrary to how it sounds, credit memos have nothing to do with credit cards or traditional lines of credit. While this term may sound vaguely familiar, you may be unsure of what a credit memo actually is and how to use one. If you own a small or medium-sized business, there are a wide variety of expense-related documents and forms that you’ll have to deal with directly.
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